Reimbursement from Your Lifestyle Spending Account (LSA)
The LSA is a reimbursement-only benefit. LSA claims can only be reimbursed through the website/app. You will need proof of your purchase in an itemized receipt, so be sure to have that as a JPG, JPEG, GIF, PNG, or PDF file.
Also, by default, WEX will mail you a reimbursement check unless you’ve set up direct deposit in your WEX online account.
Important Note: Do not use your WEX benefits card for a LSA purchase, as this could result in duplicate claim payments.
-
Log in to your online account.
-
If you need to create an account, click “Get Started” on the login screen. ​
-
-
Navigate to the Home tab and click “I want to reimburse myself.”
3. Click "Upload Valid Documentation." ​
4. Click "Browse for a file," select the file containing your receipt, and click "Open" and then "Submit." Important: Receipts must be in a JPG, JPEG, GIF, PNG, or PDF format and cannot exceed 8 MB.
5. Click “Next.”
6. Complete the required fields and then click "Next."
7. Review your transaction summary. If changes are needed, click "Update." Then click "Submit." Important: If you have multiple account types, confirm the claim is filed under the correct plan type before clicking “Submit.”
8. Review the Claims Terms and Conditions and check the box indicating you have read, understand, and agree to them. Then click “Submit.” ​
9. You will receive a confirmation message that verifies the claim was successfully submitted.