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Doctor on Demand


Alliance Select

Group Number:

56851-0319 GreenState PPO

56851-0419 GreenState HDHP

56851-0309 Insurance PPO

56851-0409 Insurance HDHP

56851-0329 Trust PPO

56851-0429 Trust HDHP




Claim Submission Address:

Wellmark BC/BS of IA

Station 39

636 Grand Avenue

Des Moines, IA 50309-2565

Find a Doctor

(Plan Prefix:  LDS)

Doctor on Demand is the fastest, easiest way to see a doctor or psychologist online on your computer, tablet, or phone - from the comfort of your home 24 hours a day, 7 days a week, 365 days a year.


Getting started is easy

  • Download the Doctor on Demand app on your device or visit (Chrome works best if using your computer)

  • Have your Wellmark member ID card ready

  • Create an account or sign in

Get Treatment For:

  • Cold and flu

  • Bronchitis and sinus infections

  • Urinary tract infections

  • Sore throats

  • Allergies

  • Fever

  • Headache

  • Pink eye

  • Skin condition

  • Mental Health

Compare the Cost Estimates

Review the below chart to make sure you are selecting the best setting for your care based on your needs and budget




Emergency Room



Urgent Care



Office Visit




Annual Vision Exam



Doctor on Demand (DOD)



DOD Psychologist-25 min



DOD Psychologist-50 min



DOD Psychiatrist - 45 min



What Doctor On Demand Doesn't Treat

While providers are able to treat most common issues, there are conditions which they do not treat.  Please see an in-person doctor or go to the hospital if you experience any of the following:

  • Traumatic brain or spinal cord injuery

  • Loss of consciousness

  • Chest pain and/or numbness

  • Broken bones

  • Vomiting or coughing blood

  • Severe burns

  • Lacerations

  • Ear Infections

Additionally, doctor on demand providers are unable to write prescriptions for controlled substances such as codeine or oxycodone.  Please see a doctor in person if you require medication classified as a controlled substance.

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